Mauritius has become one of the fastest-growing BPO (Business Process Outsourcing) destinations in Africa and the Indian Ocean region. With multilingual talent, strong ICT infrastructure, political stability, and proximity to European and African markets, the country attracts global enterprises seeking cost-efficient outsourcing solutions.
The Mauritian IT-BPO sector employs over 30,000 professionals across hundreds of companies, making it a major contributor to the national economy.
1. Apollo Blake – Global Recruitment & Outsourcing Solutions Provider
Apollo Blake is an international outsourcing and recruitment BPO company delivering offshore staffing and back-office support services worldwide.
Average Score: ⭐ 95/100
Location: Ebène, Mauritius
Address: Avenue de la Canelle, Ebene Links Building E43 MU, 72201, Mauritius
Services Offered: Recruitment Process Outsourcing (RPO), Back-Office Operations, Customer Support, Data Processing
Contact: +230 239 8700
Insights: Apollo Blake helps global companies reduce hiring and operational costs through scalable offshore workforce solutions and multilingual support teams.
2. Intelcia – International Customer Experience BPO Leader
Intelcia is a globally recognized outsourcing company specializing in customer experience management and digital support services.
Average Score: ⭐ 94/100
Location: Phoenix, Mauritius
Address: 2nd Floor, Phoenix Les Halles, Pont-Fer, Mauritius
Services Offered: Customer Experience Management, Technical Support, Call Center Services,Digital Outsourcing
Contact: +230 660 0110
Insights: Intelcia operates across Europe and Africa, making Mauritius a strategic delivery hub for multilingual customer services.
3. CapPerformance Ltd – High-Performance Contact Center Solutions
CapPerformance Ltd provides premium contact center and customer relationship outsourcing services for global enterprises.
Average Score: ⭐ 93/100
Location: Quatre Bornes, Mauritius
Address: 26 Avenue Remy Ollier, Quatre Bornes, Mauritius
Services Offered: Call Center Management, Customer Acquisition, Technical Assistance
Contact: +33 1 84 79 28 20
Insights: The company is known for performance-driven outsourcing models focused on improving customer satisfaction and conversion rates.
4. Techmode Outsourcing Ltd – IT & Business Outsourcing Specialists
Techmode Outsourcing delivers IT-enabled BPO services and technology solutions for international businesses.
Average Score: ⭐ 92/100
Location: Ebène Cybercity, Mauritius
Address: NeXTeracom Tower 2, Quatre Bornes, Mauritius
Services Offered: IT Outsourcing, Back-Office Processing, Software Support, Data Management
Contact: +230 403 4118
Insights: Techmode combines automation tools with skilled professionals to deliver efficient digital outsourcing services.
5. ProContact – Multichannel Customer Contact Center
ProContact provides outsourced customer interaction services supporting European and international clients.
Average Score: ⭐ 91/100
Location: Floréal, Mauritius
Address: Nouvelle Usine, Manghalkan, Floréal MU, 74105, Mauritius
Contact: +33 1 84 76 24 03
Services Offered: Customer Service Outsourcing, Telemarketing, Helpdesk Support
Insights: ProContact specializes in multilingual communication services, helping brands manage customer relationships efficiently.
6. Zen Business Outsourcing Solutions Ltd – Finance & Back-Office Experts
Zen Business Outsourcing Solutions offers professional outsourcing support focused on accounting and administrative services.
Average Score: ⭐ 90/100
Location: Port Louis, Mauritius
Address: #1 Wellington Street, Port Louis, Mauritius
Services Offered: Accounting Outsourcing, Administrative Support, Payroll Processing, Data Entry Services
Contact: +230 5863 0313
Insights: Zen Business Outsourcing is preferred by SMEs and financial firms seeking cost-efficient operational management.
7. Help On Call Ltd – Customer Support & Helpdesk Provider
Help On Call Ltd delivers reliable outsourced customer service and technical helpdesk operations.
Average Score: ⭐ 89/100
Location: Ebène, Mauritius
Address: The Core Building, 10th Floor, Ebène 72201, Mauritius
Services Offered: Helpdesk Services, Customer Support, Technical Assistance
Contact: +230 403 8558
Insights: The company focuses on responsive customer engagement models suitable for telecom and SaaS companies.
8. Xceed BPO Mauritius – Enterprise Contact Center Operator
Xceed BPO Mauritius provides scalable outsourcing solutions for enterprise customer engagement.
Average Score: ⭐ 88/100
Location: Quatre Bornes, Mauritius
Address: Quatre Bornes, Mauritius
Services Offered: Customer Experience Management, Technical Support, Call Center Operations
Contact: +230 659 8890
Insights: Xceed focuses on operational scalability and technology-driven customer interaction platforms.
9. Sedeco – European Outsourcing & Back-Office Provider
Sedeco delivers offshore outsourcing services supporting European enterprises with administrative and customer operations.
Average Score: ⭐ 87/100
Location: Port Louis, Mauritius
Address: B29, Port Louis 11613, Mauritius
Services Offered: Back-Office Management, Customer Support, Administrative Processing
Contact: +230 260 2164
Insights: Sedeco strengthens operational efficiency for companies expanding into African and European markets.
10. 2C With You Mauritius – Customer Interaction Outsourcing Company
2C With You Mauritius provides outsourced customer communication and support services.
Average Score: ⭐ 85/100
Location: Quatre Bornes, Mauritius
Address: Sodnac Avenue, Quatre Bornes 72249, Mauritius
Services Offered: Call Center Services, Customer Assistance
Contact: +230 5511 3177
Insights: The company supports businesses seeking flexible customer interaction outsourcing solutions.
Conclusion
Mauritius has firmly positioned itself as a top BPO outsourcing destination in Africa, offering multilingual talent, advanced infrastructure, and competitive operational costs. Companies such as Apollo Blake, Intelcia, and CapPerformance Ltd lead the industry with world-class outsourcing capabilities.
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